Data use • Request communication

Privacy notice

We collect information you provide to respond to your request and coordinate the service details. We keep it focused on helping you, not selling your data.

What information we use

When you submit a request, you may share details such as your name, email, phone number, preferred date, traveler count, and any notes you add for your group.

We use this information to contact you, confirm availability, and help coordinate service details relevant to your inquiry.

How we communicate

  • To reply to your request and answer practical questions
  • To send booking confirmations and service-related updates
  • To provide support if plans need clarification

If you opt in to email updates, we’ll send request-related communications. You can avoid non-essential messages by not checking that option.

Your choices

You can contact support to ask questions about your request information or to clarify details you’ve already shared. We’ll do our best to respond in a reasonable timeframe.

Need help?

Visit the support desk for guidance on updating your request or asking privacy-related questions.

Go to support